1. Who provides the service
Contreol is the website design, AI assistance and hosting platform owned and operated by DOYJO LLC, a Wisconsin business. “We,” “us” and “our” in these terms mean DOYJO LLC; “you” means the account holder or the business they are authorized to represent. Intuit delivers invoices and processes payments for DOYJO LLC; it is not the provider of your Contreol website service.
These terms govern your account and selected services. The End User License Agreement (EULA) governs use of the Contreol software. The Privacy Policy explains our information practices. Specific service prices and timing shown when you order govern that order. Mandatory rights under applicable law remain in place.
2. Accounts and acceptable use
Provide accurate account and business details. Keep your password and recovery code secure and tell us about suspected unauthorized access. You are responsible for activity you authorize and the permissions you give to people using your website.
Do not use Contreol for unlawful activity, malware, spam, fraud, impersonation, infringement, harassment, unauthorized access, or interference with another account or the service. We may restrict access when necessary to address abuse, protect systems or comply with law. Cancellation controls and support remain available for billing issues.
Account holders must be at least 18 years old and legally able to enter this agreement. If you act for a business or another organization, you confirm that you have authority to bind it. Business email is also subject to the Business Email Use Policy at contreol.com/email-policy/. An order’s expressly agreed service scope, price and payment schedule control those matters; other platform use remains governed by these terms and the EULA.
Do not use the services to distribute stolen credentials, malicious code, unlawful personal disclosures, infringing material or illegal sexual content; conduct phishing, fraud, unauthorized security testing, denial-of-service attacks or unlawful harassment; evade usage or security limits; or enable others to do so. Do not send unsolicited bulk messages or use purchased or harvested recipient lists. Hosted websites, public previews, uploads, comments, applications and email are all subject to these restrictions.
The services are intended for supported websites and ordinary business email within the limits shown for your plan. They are not a general-purpose file repository, bulk-mail service, cryptocurrency mining service or an unrestricted computing environment. We may apply reasonable technical limits or temporarily restrict activity that threatens security, delivery or the stability of other customers’ services. Additional fees or a paid upgrade require your agreement; a resource restriction does not itself authorize an extra charge.
Unless DOYJO LLC separately agrees in writing to appropriate safeguards and required contractual terms, do not use Contreol to store or process protected health information requiring a HIPAA business associate agreement, payment-card authentication data, government identification numbers, or similarly regulated sensitive records. Ordinary public business contact details are not prohibited by this restriction. Do not place credentials or unnecessary confidential information in AI prompts or public website fields. Contreol is not offered as a system for emergencies or safety-critical decisions.
We may investigate reported misuse and restrict, remove or disable affected content or services when reasonably necessary to address a material breach, a security threat, infringement, or a legal requirement. Where practicable and lawful, we will explain the reason and give an opportunity to correct a remediable breach. We may act immediately when delay would risk harm or legal exposure. Repeated or serious violations may lead to termination. Contact brianbateman@doyjo.com to request review; billing and cancellation assistance remains available even if access is restricted.
We are not required to review every customer submission before publication. Our ability to investigate does not replace your responsibility for your website, its users and the activities you authorize. Enforcement does not eliminate mandatory refund, payment-dispute, privacy or other rights, and does not itself authorize permanent deletion contrary to the Privacy Policy.
We terminate accounts of repeat copyright infringers in appropriate circumstances. See our Copyright complaints procedure for reporting and review.
3. Your content and AI work
You retain your existing rights in your business content, uploads and domain. You give DOYJO LLC the limited permission needed to store, process, modify at your direction, host and publish those materials to provide the services you request. This does not transfer ownership of your materials to DOYJO LLC.
You must have the rights needed for uploaded materials and intended uses. Reference websites are sources of information or inspiration, not permission to copy protected content. Third-party images, fonts, templates, software and other assets remain subject to their licenses. Rights in AI output depend on applicable law and provider terms; output may be inaccurate, non-unique or not protected by copyright. We do not guarantee exclusivity.
The assistant can make changes and build functionality in response to your requests. Review the resulting text, images, factual claims and behavior before publication. You are responsible for the content and activities of your website, including appropriate visitor notices, permissions for attachments and personal information, and moderation of discussions or comments you enable. Do not use the service to collect payment credentials or sensitive information without an appropriate, separately configured service.
AI features depend on outside providers and can be delayed, interrupted, limited or unavailable. A notice suggesting that you try again in about 30 minutes is guidance, not a promise that the provider or Contreol will recover within that period. Provider status information may be delayed or incomplete.
For supported requests, Contreol saves the submitted request and available progress or received results so you can attempt to continue later. This is not a guarantee that every unfinished step, intermediate operation or result can be recovered. A step interrupted before its result is received may need to run again. Later changes to your project may prevent direct continuation so that saved work does not overwrite your newer edits. Follow the recovery controls shown in your account and contact support if a request remains stalled.
Credit use follows the usage rules in section 7. Work successfully performed before an interruption can consume credit. Unused reservations are released when usage is settled. Recovery of a saved result should not generate that result again; report suspected duplicate or incorrect charges for investigation and correction. Starting a new request or rerunning unfinished work can consume additional credit.
AI output and generated applications are drafts for your review and testing. They are not legal, tax, medical or other professional advice. You are responsible for verifying factual claims, rights to images and other materials, and the suitability of features before publication or use. An AI-generated privacy policy, contract, accessibility feature or security function is not a certification of legal compliance or security.
Publishing a free preview makes the selected website pages and media accessible at the preview address. A request that search engines not index the preview is not access control. Do not publish confidential information in a preview. Hiding it prevents future ordinary access through Contreol but cannot recall copies already obtained by others.
4. Prices, invoices and payment
Website hosting is $21 per month. Optional business email is $2 per mailbox per month, with 1 GB per mailbox. Prices are in US dollars before applicable tax; domain registration and renewal are separate. Additional services require a displayed offer and your agreement.
DOYJO LLC sends monthly hosting and email invoices and one-time AI credit refill invoices. Hosting and email use monthly recurring payments. Hosting and mailboxes selected together share one monthly request: hosting plus three mailboxes is $27 per month before tax. Later mailbox additions can have separate recurring payments. Review each monthly amount, schedule and cancellation terms before authorizing recurring credit card or ACH payments. Approve your order by paying the invoice. Our payment provider manages the recurring schedule and authorized autopay. Contreol verifies matching billing records to start, continue or pause services. AI credit refills are separate one-time invoices. Creating an account or saving a draft does not authorize payment.
Contreol verifies matching payment records before crediting an AI purchase or activating service. Invoice delivery, a zero balance by itself, or a payment notification alone is not confirmation. Payment confirmation, provisioning, DNS and HTTPS checks can take additional time. Your account shows progress and any issue needing attention.
5. Publication and renewals
Requesting a hosting plan authorizes publication of your saved website after the first matching payment is confirmed and setup succeeds. The service period follows the monthly dates you approve. Your included Contreol address can go live before your custom domain is connected. Later draft edits require you to publish saved changes.
Mailbox access is enabled after setup and matching payment are confirmed. Mailboxes selected with hosting share that plan’s paid period. Mailboxes added later follow their separate agreed payment schedule. An unpaid renewal pauses the affected service after the displayed 7-day grace period. Confirmed cancellation ends access at the end of the paid period. A late payment covers the original agreed period; it does not silently move your approved billing date.
6. Change or cancel services
Manage cancellation online.Open Manage services to request a plan or email cancellation, or cancel a one-time refill authorization. Your account request is sufficient; you do not need to find or confirm an email link. Review which services each agreement includes.
Submit cancellation in your Contreol account, or contact support if you cannot sign in. We record the time received and arrange to stop future renewal collection. No second confirmation or acceptance of new terms is required. Your account may show payment-provider processing as pending while DOYJO LLC completes that step; this does not postpone your request. A payment already in processing may need reconciliation. We investigate and correct any renewal collected in error after a valid cancellation, including any refund required by law. Cancelling a combined hosting plan includes the mailboxes on that agreement; separately added mailbox plans are managed separately. Removing email from a combined plan requires updating that recurring payment agreement while retaining hosting. Paid access continues through each service’s paid-through date.
You can request mailbox changes under Change mailboxes. Existing mailboxes stay on their original recurring agreements; later additions receive a separate request. DOYJO LLC reviews changes to existing agreements with any required customer approval and an agreed effective date. Already paid periods are not repriced. New mailboxes activate after setup and payment for their agreed period. Removed mailboxes pause at the end of their paid period; stored messages are retained. There is no automatic mid-period charge or refund. Restarting a cancelled plan requires approval of a new recurring payment plan.
Choose a one-time AI refill amount under AI credit & refills. If you authorize a low-balance invoice, that authorization ends when one invoice is created; cancel it before then at any time. Cancelling the authorization does not remove an existing invoice or erase purchased credit. Contact us to reconcile an outstanding refill invoice you no longer want. Cancelling hosting does not cancel a domain registration held with another provider.
Cancellation does not automatically delete your account, draft, uploads or stored messages, and does not automatically issue a refund. For billing disputes, refund requests, closure or deletion, contact brianbateman@doyjo.com or (920) 285-7570. We will review the account and any applicable rights; these terms do not exclude refunds or remedies required by law. Closing the browser or deleting local storage is not cancellation.
Refund and billing review
There is no automatic prorated refund solely for cancelling partway through a paid period. Contact us for review of unused paid periods, setup failures, interrupted work, or unused purchased credit. We consider what was delivered, the accepted order and applicable law; we will explain the outcome. Purchased credit and refill bonuses continue to carry forward unless used or a corresponding purchase is refunded or lawfully reversed. A service interruption does not justify charging for work that was not performed. Confirmed duplicate or incorrect charges are corrected. These rules do not restrict refunds or remedies required by law.
7. AI credits and expenses
AI writing, design, development and image generation consume credit according to the model, activity and applicable rate. Your account shows your credit balance, usage charges and payment history. Requests retain the rate recorded for that request when model settings change. A temporary reservation may be made before work starts; unused reserved credit is returned when usage is settled.
Review the amount and any bonus before requesting a refill invoice. Purchased credit and refill bonuses carry forward. Included monthly credit expires at the end of its paid hosting cycle. Promotional or trial credit follows its displayed offer. Credits are for Contreol AI services, are not a bank deposit, and are not transferable between accounts.
An optional low-balance authorization creates at most one invoice when your credit cannot cover a request, then turns off. The invoice is not paid automatically. AI work waits for sufficient credit or may pause at service limits; adding credit does not guarantee every request can be completed. You can continue supported manual editing without purchasing AI work.
8. Domains, email and portability
You control domain registration, renewal and DNS access at your registrar. Contreol supplies ownership verification and routing records. Keep existing nameservers and email records unless you intentionally change providers. Changing DNS may affect other services. Mailboxes require a verified domain; switching mail DNS does not migrate messages from a former provider.
Contreol is a hosted service. The customer builder does not currently include a downloadable website-code package. Keep your original materials and contact us about portability, migrations, backups, storage or special requirements before ordering if these are essential to your business. Pausing paid access preserves stored work; retention and deletion are described in the Privacy Policy.
Keep independent copies of original content and important business records that you can download or retain. Contreol’s saved drafts and recovery features are not a guarantee against data loss or a separately purchased backup or disaster-recovery service. The builder does not currently provide a downloadable website-code package. Contact us before ordering if export, migration, restoration or particular retention arrangements are essential; any additional service and fee must be separately agreed.
9. Availability and responsibilities
Except for commitments expressly stated in an accepted order and rights required by law, we do not promise a particular uptime percentage, recovery deadline, search ranking, sales result or compatibility with every third-party system. To the extent permitted by law, services are supplied as available without additional implied warranties of merchantability, fitness for a particular purpose or noninfringement. We will use reasonable efforts to address interruptions. Events beyond a party’s reasonable control may excuse the affected delay only while the event prevents performance; this does not waive required refunds, privacy duties or other nonwaivable obligations.
10. Limitation of liability
To the extent permitted by applicable law, DOYJO LLC and its members, managers, officers, employees, contractors and service providers acting in connection with Contreol (the “Protected Parties”) will not be liable under this agreement for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost revenue, lost business opportunities or loss of goodwill, arising from use of or inability to use the services, even if the possibility of those damages was known.
To the extent permitted by applicable law, the combined total liability of the Protected Parties for all claims arising from the services or this agreement will not exceed the greater of US $100 or the fees you paid to DOYJO LLC for Contreol services in the twelve months immediately before the first event giving rise to the claim. This is one aggregate limit, not a separate limit for each claim or Protected Party, and applies whether a claim is framed in contract, tort or another legal theory.
These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, or any liability or remedy that applicable law does not allow us to exclude or limit. They do not reduce refunds or credit corrections expressly owed under your order or these terms, and do not waive your mandatory consumer, payment or privacy rights. Each Protected Party may enforce this section to the extent permitted by law.
11. Third-party claims caused by customer conduct
To the extent permitted by applicable law, you will defend and indemnify the Protected Parties against third-party claims, resulting damages and reasonable defense costs, including reasonable attorneys’ fees, to the extent caused by your infringement of another person’s intellectual property or privacy rights, your unlawful website content or transactions, or your material breach of this agreement. This obligation includes content and conduct you authorize through your website or account. It does not apply to the extent a claim results from a Protected Party’s breach of this agreement, negligence or unlawful conduct.
We will notify you reasonably promptly of a covered claim and provide reasonable cooperation at your expense. You may control the defense using qualified counsel reasonably acceptable to us. You may not settle a claim by admitting fault for a Protected Party, imposing a nonmonetary obligation on it, or leaving it without a full release unless it gives written consent. We may participate through our own counsel at our expense. If you fail to provide a defense after reasonable notice, we may defend the claim and seek reasonable covered costs from you.
